PRIVACY POLICY

Overview

This Privacy Policy explains how Celebration Athletic Club (“CAC,” “we,” “us” or “our”), 651 Front Street, Celebration, Florida 34747, collects, uses and protects your information when you visit celebrationathleticclub.com, sign up for classes or a membership, or otherwise communicate with us. By using our website and services, you agree to this policy.

Information we collect

Information you give us: your name, email address, phone number and mailing address; membership, class and program registration details, including information about children enrolled in kids programs and camps; emergency contacts and health information you provide on waivers and forms; payment information, which is handled by our third-party payment processors; SMS opt-in records, including your phone number and the date and time of your consent; and records of your communications with us.

Information collected automatically: your IP address, device and browser type, pages visited and information collected through cookies and similar technologies.

How we use your information

We use your information to provide and manage memberships, classes, personal training, kids programs, camps and other services; process payments and recurring billing; send class confirmations, schedule changes, membership reminders and support messages; respond to your questions and requests; keep our facility safe and administer waivers; improve our website, services and member experience; and prevent fraud and meet our legal obligations, including keeping records of SMS consent.

SMS and mobile information

We send text messages only to people who have expressly opted in, for example by checking the SMS consent box on a form on our website. We keep a time-stamped record of each consent. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, and we will send one confirmation and no further messages. Reply HELP for help, or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent or share your mobile phone number or SMS opt-in consent with any third party for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers and carriers that deliver our messages. Full SMS terms are in our Terms & Conditions.

How we share information

We do not sell, rent or trade your personal information. We share it only with: service providers that help us run the business, such as payment processors, our membership and scheduling platform, email and messaging providers and website hosting, which may use it only to provide services to us; legal authorities, when required by law or subpoena, or when needed to protect rights, safety or property; and a buyer or successor in the event of a merger, sale or transfer of the business.

SMS opt-in data and consent are excluded from all of the categories above, except as needed by the carriers and messaging providers that deliver our texts.

Data security

We use reasonable administrative, technical and physical safeguards to protect your information, including access controls and secure payment processing. No system is completely secure, so we cannot guarantee absolute security. If a data breach affects you, we will notify you as required by law.

Cookies and tracking

We use cookies and similar technologies to analyze website traffic, remember your preferences and improve the site. You can control cookies through your browser settings. Turning them off may limit some features.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Information about children enrolled in our programs is provided and managed by a parent or legal guardian, who may review, update or ask us to delete it by contacting us.

Your rights and choices

You may ask to access, update or delete your personal information; unsubscribe from marketing emails using the link in any email; opt out of text messages by replying STOP; and withdraw your consent at any time, which will not affect any use before you withdrew it. To make a request, contact us using the details below. We may need to keep some records, such as signed waivers and billing history, as required by law.

Third-party links

Our website may link to other websites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. The current version and its effective date will always be posted on this page, and we will announce significant changes by email or a notice on our website.

Contact us

Celebration Athletic Club, 651 Front Street, Celebration, Florida 34747. Phone: 407-315-9251. Email: info@celebrationathleticclub.com. Website: celebrationathleticclub.com.